Terms of Service

1. Acceptance of Terms

By accessing and using the Teaperson website (teaperson.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

2. Products & Pricing

We strive to display accurate product information, including pricing, descriptions, and availability. However, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. Product prices are listed in USD by default and may vary based on currency selection.

All tea products are sourced from verified suppliers in China. We are committed to quality, but tea products may vary slightly from images shown due to natural variations and monitor display differences.

3. Orders & Payment

By placing an order through Teaperson, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, pricing errors, or suspected fraudulent activity.

Payment methods include PayPal and credit/debit cards via Stripe. All payments are processed securely through third-party payment providers. We do not store your full payment card details.

4. Shipping & Delivery

Shipping rates and delivery times vary by destination. Standard international shipping typically takes 7-21 business days depending on the destination country and customs clearance. Express shipping options are available at additional cost.

Teaperson is not responsible for delays caused by customs, import duties, or local delivery issues. Customers are responsible for ensuring their shipping address is correct and complete.

5. Limitation of Liability

Teaperson shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the website or products. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

6. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these terms shall be resolved through amicable negotiation first, and if necessary, through the competent courts of China.